| Date | Programmes | Podcast Title | |
|---|---|---|---|
| 06-Mar-25 |
Talkback (6:00 PM) |
Scanxiety over QR Menus
|
|
| 13-Dec-24 |
Enterprise Explores (12:00 PM) |
Transforming Travel with AI: The Future is Here
Whitnee Hawthorne, Global Head of Travel & Hospitality, Snowflake |
|
| 18-Jan-24 |
Evening Edition (5:30 PM) |
Trending Today: Rate Our Govt's Customer Service
|
|
| 10-Jul-23 |
Enterprise Explores (12:00 PM) |
AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience
Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX |
|
| 06-Mar-23 |
Open For Business (10:00 AM) |
Using Tech to Recommend the Best Handymen & Service Experts
Lua Jes Min, CEO, Recommend.my |
|
| 06-Oct-22 |
Tech Talk (11:00 AM) |
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip |
|
| 03-Aug-22 |
The 6AM Stretch (6:00 AM) |
When Is It Okay To Be Mad At Your Waiter?
|
|
| 28-Jul-22 |
Evening Edition (7:00 PM) |
Hello, May I Speak To A Human?!
Premkumar Chandrashegaran, Head of Data Science, Omnilytics |
|
| 24-Jun-22 |
Evening Edition (5:35 PM) |
Today On Twitter: The Customer Is (Not) Always Right
|
|
| 18-Feb-22 |
Enterprise Explores (12:00 PM) |
Humanising Your Customer Service Bots
Anirudh Shenoy, Senior Product Manager, Yellow.ai |
|
| 25-Feb-21 |
Tech Talk (11:00 AM) |
Talkative AI
Rajesh Ganesan, ManageEngine |
|
| 15-Dec-20 |
Open For Business (10:00 AM) |
The Human Voice in an AI Future
Ravi Saraogi, Uniphore |
|
| 12-Oct-20 |
Enterprise Explores (12:45 PM) |
Audio Is Not Dead, Yet.
|
|
| 18-Aug-20 |
Resource Centre (11:00 AM) |
The Next Normal: Cloud Communications
CS Gill, Infobip Malaysia |
|
| 05-Jul-19 |
Enterprise Explores (12:00 PM) |
Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe |
|
| 20-Mar-19 |
HerVantage (11:00 AM) |
Hospitality Asia Platinum Awards
Jenn Ong |
|
Best of Enterprise
(REPEAT) Dr. Carmelo Ferlito, CEO of the Center for Market Education, joins us to break down the flawed logic behind the U.S. tariff calculations, the broader risks of a global trade war, and what Malaysian businesses and policymakers should do in response.
Just For Kicks
(REPEAT) Kam and his pundits break down the midweek European action, as well as look ahead to Matchweek 32 of the EPL.
A Bit of Culture
(REPEAT) Kam and his trusted sidekicks, Dhanya Nair and Julian Yap get together again to talk about what Kam has learned after publishing his new book, how do you know you’re an adult and the joy of missing out!
Ringgit & Sense
(REPEAT) Ringgit and Sense producer Jake Lim speaks to Jennifer Chua, licensed Financial Advisor at UOB Kay Hian to discuss what’s involved in planning for your parents’ aged care.
The Property Show
(REPEAT) Siva Shanker, the CEO of Real Estate Agency of Rahim & Co International takes us through his observations of 2024, the first quarter of 2025 and how the rest of this year might shape up in the property world.
Best of The Bigger Picture
(REPEAT) Professor Jomo Kwame Sundaram breaks down the effect of Trump’s tariffs on neoliberalism and the dollar dominance.
Best of Evening Edition
(REPEAT) Malaysian poet Jack Malik talks about the evolution of Malaysian poetry and how our multilingualism and rich cultural history shape the art form.
BBC World Service
BFM presents the BBC World Service, which provides in-depth coverage of issues from around the world.
