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Showing 1 to 17 of 32 results.
 



Scanxiety over QR Menus

Scanxiety over QR Menus

Transforming Travel with AI: The Future is Here

Transforming Travel with AI: The Future is Here

Whitnee Hawthorne, Global Head of Travel & Hospitality, Snowflake

Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

 
 




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Listen now : A Bit of Culture: (REPEAT) Kam and his trusted sidekicks, Dhanya Nair...

Today’s Shows



11:00 AM

Best of Enterprise

(REPEAT) Dr. Carmelo Ferlito, CEO of the Center for Market Education, joins us to break down the flawed logic behind the U.S. tariff calculations, the broader risks of a global trade war, and what Malaysian businesses and policymakers should do in response.

12:00 PM

Just For Kicks

(REPEAT) Kam and his pundits break down the midweek European action, as well as look ahead to Matchweek 32 of the EPL.

1:00 PM

A Bit of Culture

(REPEAT) Kam and his trusted sidekicks, Dhanya Nair and Julian Yap get together again to talk about what Kam has learned after publishing his new book, how do you know you’re an adult and the joy of missing out!

2:00 PM

Ringgit & Sense

(REPEAT) Ringgit and Sense producer Jake Lim speaks to Jennifer Chua, licensed Financial Advisor at UOB Kay Hian to discuss what’s involved in planning for your parents’ aged care.

2:30 PM

The Property Show

(REPEAT) Siva Shanker, the CEO of Real Estate Agency of Rahim & Co International takes us through his observations of 2024, the first quarter of 2025 and how the rest of this year might shape up in the property world.

3:00 PM

Best of The Bigger Picture

(REPEAT) Professor Jomo Kwame Sundaram breaks down the effect of Trump’s tariffs on neoliberalism and the dollar dominance.

4:00 PM

Best of Evening Edition

(REPEAT) Malaysian poet Jack Malik talks about the evolution of Malaysian poetry and how our multilingualism and rich cultural history shape the art form.

5:00 PM

BBC World Service

BFM presents the BBC World Service, which provides in-depth coverage of issues from around the world.