While the traditional news media still plays a big role in a crisis – major newspapers set the agenda and nightly newscasts still reach a lot of people – the issue of who to communicate with, when, and how has become more nuanced. Today on the show, we hear from two experienced journalists about the strategies of effective communication when dealing with the media in times of crisis.

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Tags:  Evening Edition,  Effective Communication,  Media,  Times of Crisis,  Allan Craig,  Sandy Kaye