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The Future of Call Centre

Ben Samman, Jabra Business Solutions

23-Jul-14 12:30

The Future of Call Centre

Jabra Corporation was founded in 1983 by inventor/entrepreneur Elwood "Woody" Norris, that develops, manufactures and markets wireless and corded headsets for mobile phone users, contact centres and office-based users. Ben Samman, the Managing Director ASEAN for Jabra Business Solutions speaks about what is important for call centres in the future and what role is Jabra playing in improving our experience.


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Tags:  business solutionsjabracall centre





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