BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Tech Talk  >  Getting Comfy With Conversational AI

Getting Comfy With Conversational AI

Ravi Saraogi, Co-Founder and President of Uniphore APAC

09-Jul-20 11:00

Getting Comfy With Conversational AI

Artificial Intelligence based conversational interfaces have come a long way. In the past, we had to speak like robots but today, the robots are speaking like us. These changes are also rapidly transforming customer service interactions across various industries including banking and financial services, retail, ecommerce, healthcare and more. With chatbots and AI proving increasingly popular in the customer service industry in Asia, it’s a good time to have a look at how businesses can adopt them quickly and improve their business front. 

Produced by: Jeff Sandhu

Presented by: Jeff Sandhu


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  TechnologyMedical Innovation and TechnologyTech

Tags:  artificial intelligenceconversational AIAIchatbotrobot





Play / Pause

Listen now : BFM 89.9 -- The Business Station

Today’s Shows



10:00 AM

Pick Of The Pops

(REPEAT) Patrick Teoh curates a selection of the biggest hits from the 60s to the 80s; Patrick Teoh

12:00 PM

Bar None

(REPEAT) Dive into the world of competitive tag with Christian Devaux, founder of World Chase Tag; Christian Devaux, Founder & CEO, World Chase Tag

1:00 PM

Ringgit & Sense

(REPEAT) Financial content creator doitduit discusses travel budgeting for 2025; HY Tan, Stock Broker and Financial Content Creator

1:30 PM

The Property Show

(REPEAT) Dive into sustainability in property development and urban planning

2:00 PM

Cruise Control

(REPEAT) A review of the brand new Vespa GTV 300; Daniel Fernandez, Managing Editor, dsf.my

3:00 PM

Best of Enterprise

(REPEAT) Unlock entrepreneurial growth with effectual thinking with Prof Dr Saras Sarasvathy; Professor Dr Saras Sarasvathy, Professor, University of Virginia Darden School of Business

4:00 PM

The Bigger Picture

(REPEAT) Author Kishore Mahbubani on the Asian Century, ASEAN, & World War III; Kishore Mahbubani, Author, Living the Asian Century

5:00 PM

TED Radio Hour

6:00 PM

Earth Matters

(REPEAT) Geologist Dr Ruth Kiew dives into the history and wonders of Batu Caves; Dr Ruth Kiew, Botanist, Malaysian Cave and Karst Conservancy (MCKC) and Leader, Batu Caves Scientific Expedition | Dr Ros Fatihah Muhammad, Geologist & President, Malaysian Cave and Karst Conservancy (MCKC)

7:00 PM

Back To Back

(REPEAT) Journey through the decades long work of legendary trumpeter Miles Davis

8:00 PM

Track by Track

(REPEAT) A look at Miles Davis' iconic jazz record "Kind of Blue"

9:00 PM

The Selector

Interviews, mixes and exclusive live sessions from some of the UK's most exciting artists