BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Open For Business  >  From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

Ooi Boon Sheng, Founder and CEO, Web Bytes

18-Apr-24 10:00

From Tealive to The Body Shop, Web Bytes’ 17 Years of Empowering Retail and F&B

Founded in 2007, Web Bytes is a software development company that specialises in software solutions for the retail and food and beverage (F&B) industries, and is 38% owned by GD Express Carrier Bhd (GDeX).

The company began as a small project attempting to reinvent retail software and yet today, it is a RM30 million business with customers such as F&B brands such as ZUS Coffee and Gigi Coffee, as well as retailers such as The Body Shop.

With over 5,000 retail merchants across Southeast Asia and billions of dollars worth of retail transactions per year, today we dive into how Web Bytes has evolved over the last 17 years, the value they bring to the retail & F&B space, how they are positioning themselves to leverage AI and Machine Learning in the retail tech space, and much more.

Produced by: Roshan Kanesan

Presented by: Roshan Kanesan


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  marketstechnologymanagingentrepreneurs

Tags:  retail softwaresoftware developmenttechnologyentrepreneurshipbusiness





Play / Pause

Listen now : BFM 89.9 -- The Business Station

Today’s Shows



11:00 AM

Best of Enterprise

(REPEAT) Is Kwai Chai Hong preserving heritage, or curating it for a modern audience? Its Co-Founder, Zeen Chang discusses the fine line between community and commodity.

12:00 PM

Popcorn Culture

(REPEAT) The team reviews Good Luck, Have Fun, Don't Die & Wuthering Heights on this episode of Popcorn Culture!

1:00 PM

Cruise Control

(REPEAT) Are Malaysians switching to EVs at an acceptable rate? We unpack where we are in this week's episode.

2:00 PM

Matt-Splained

(REPEAT) Instead of talking about equitable societies, AI has once again decided we have to revert to the ‘world in peril’ format. Richard and Matt try to make sense of it all. Again.

3:00 PM

Earth Matters

(REPEAT) We speak with Lanuza Layon, Chairperson of the Kampung Sungai Kurau Village Development and Security Committee, and Sarah Amer, a Community Organiser from Gerimis Art Project, about the broader struggle for Orang Asli land rights in Malaysia.

4:00 PM

Bar None

(REPEAT) We discuss the latest changes made to BWF's tournaments and competitions, set to take place from 2027 onwards.

5:00 PM

BBC World Service

Datshiane Navanayagam talks to two women whose life changing illnesses led them to set up new businesses after they discovered high street clothes are uncomfortable and difficult to wear when you have restricted mobility or medical needs.