TROOPERS Are Redefining The Gig Economy

Joshua Tan, Co-Founder & CEO, TROOPERS | Craig Goonting, COO, TROOPERS

10-Oct-25 10:00

Pause
Embed

Can gig work be both flexible and fair? TROOPERS thinks so. With 400,000 verified users and RM50 million in worker earnings, the platform is redefining what it means to take on part-time and flexible jobs in Malaysia.

Co-Founder and CEO Joshua Tan, and COO Craig Goonting explain how TROOPERS built trust with workers through zero commission fees, free training, and insurance coverage, while helping businesses reduce hiring time and gain access to on-demand talent. From small eateries to major banks and retailers, TROOPERS has become the go-to HR tech platform for flexible manpower.

Looking ahead, TROOPERS is setting its sights on Southeast Asia, bringing its AI-powered matching and scalable workforce solutions to new markets. We explore how BetterPlace’s acquisition has accelerated this vision, and what the future of gig work in the region might look like.

This episode of Open For Business is powered by PETRONAS SmartPay, the simpler and better solution for all your business needs.

Produced by: Carol Wong

Presented by: Richard Bradbury

This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories: technology, economy, Corporates, the workplace, sponsored content, entrepreneurs

Tags: flexible jobs Malaysia, Malaysia workforce, gig economy, hr tech, future of work, petronassmartpay,

Today’s Shows

6:00 AM

The 6AM Stretch

Thought-provoking discussions on ideas, people and events shaping our lives.

7:00 AM

World Market Watch

Joe Quinlan, Chief Market Strategist, US Trust-BOA Private Wealth Management tells us where international markets are heading.

7:15 AM

Morning Brief

We recap global and local headlines from today's papers and portals.

7:30 AM

Morning Brief

Dr Sonia Mycak, Research Fellow, ANU Centre for European Studies discusses the Ukraine-Russia peace plan.

7:45 AM

Morning Brief

Pankaj Kumar, Managing Director of Datametrics Research & Information Centre, talks about the SC’s proposed overhaul of Malaysia’s Main and ACE Market listing rules.

8:00 AM

The Breakfast Grille

Our flagship show, we feature both game-changers and groundbreakers in the hot seat.

8:30 AM

Morning Brief

Dr. Renard Siew, Climate Change and Sustainability Expert discusses the outcomes of COP30.

8:45 AM

Morning Brief

Dato’ Dr. Ahmad Faizal Mohd Perdaus, President of Mercy Malaysia, talks to us about the ongoing flooding throughout Malaysia.

9:00 AM

Opening Bell

(REPEAT) Joe Quinlan, Chief Market Strategist, US Trust-BOA Private Wealth Management tells us where international markets are heading.

9:15 AM

Opening Bell

(REPEAT) We take a look at the FBM KLCI as well as regional capital markets.

9:35 AM

People, Planet, Profit

Kevin Lee, CGS International’s Group Head of Sustainability discusses the benefits, challenges, and potential of nuclear energy in Malaysia.

10:05 AM

Open For Business

Diana Kam, Chief Executive Officer, Asia Pacific, Venturebeam

11:00 AM

Marketing Mojo

12:00 PM

Enterprise Explores

Mike Way, Head Coach, Harvard University’s Squash Programme, and Bharati Suresh Chand, Founder, Global Edge Pharma & Global Edge Consultancy

1:00 PM

The Breakfast Grille Repeat

Our flagship show, we feature both game-changers and groundbreakers in the hot seat.

2:05 PM

Discovery Hour

An eclectic selection of BBC shows, curated with variety in mind.

3:05 PM

Beyond the Ballot Box

With the 2025 Sabah state elections just around the corner, Tindak Malaysia shares insights drawn from decades of electoral patterns and constituency shifts.

4:05 PM

Health & Living

From holding racquets to lifting weights, we explore how exercise can lead to hand and wrist injuries and what can be done to prevent them.

5:00 PM

Top 5 at 5

6:00 PM

Talkback Tuesday

PROGRAMMES