There's no denying that digitalization and cloud-based POS and CRM systems are a defining factor in helping businesses survive the unprecedented crisis that is COVID-19. Digitalization helped SMEs stay alive when the economy was all but shut down. We speak to Ooi Boon Sheng, CEO of Web Bytes and Xilnex Live, about their own cloud-based solutions, how they've helped clients navigate uncertain times, the dwindling popularity of touchscreen kiosks, as well as the rise of contactless orders. 

Produced by: Arvindh Yuvaraj

Presented by: Arvindh Yuvaraj

This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  Technology,  Medical Innovation and Technology,  Tech,  Business Analysis,  Trends and Forecasts,  Markets,  Personal Finance,  Investments,  Financial Literacy,  Young Finance,  Personal Development,  Entrepreneurship

Tags:  innovation,  cloud,  contactless,