BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Marketing Mojo  >  Don’t Get Distracted by Tech, The Consumer Is Key

Don’t Get Distracted by Tech, The Consumer Is Key

Mário Braz de Matos, Co-founder and Managing Partner, Flying Fish Lab

18-Jun-24 11:00

Don’t Get Distracted by Tech, The Consumer Is Key

“Data is not insights; knowledge is not understanding. That’s something that people confuse. I’ve heard clients look at a table and say, “There’s an insight here,” and I go, “No, that’s a table, it gives you data.” (The table) doesn’t explain the ‘why’. The ‘why do people behave?’ Why do people love? Why do people want? The ‘why’ is the valuable bit from the dollar sense. Because once you understand the ‘why’, then it’s easy. But the data is what you have to interrogate.” Mário Braz de Matos, Flying Fish Lab.

On this episode of Marketing Mojo, Mário Braz de Matos, Co-founder and Managing Partner of Flying Fish Lab dives into the key lessons that consumer brands need to learn from the beauty industry's technological adoption and how it's shaping modern marketing practices.

Mario and Flying Fish Lab focus on what they call ‘Controlled Disruption’, and we tap into this, alongside his 30 years of experience working with brands such as Unilever, Coca-Cola, Estée Lauder, and Nestlé, to extract the key lessons mentioned above.

Among other things, we’ll dive into the increasing demand for hyper-personalization and the pivotal role of technology in transforming consumer experiences, as well as explore the impact of e-commerce to the potential of Gen AI technologies.

So, listen in as we explore key strategies in marketing innovation and how your brand can tap into changes in tech and consumer behavior in order to navigate the competitive and ever-changing business environment of today and tomorrow.

Produced by: Roshan Kanesan

Presented by: Roshan Kanesan


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  technologymanagingCorporatesmarketsinternationalentrepreneurs

Tags:  Controlled DisruptionHyper-Personalizationconsumer experiencebeauty industrye-commerce





Play / Pause

Listen now : The 6AM Stretch: Thought-provoking discussions on ideas, people and events shaping our...

Today’s Shows



6:00 AM

The 6AM Stretch

Thought-provoking discussions on ideas, people and events shaping our lives.

7:00 AM

World Market Watch

Vishnu Varathan, Head of Economics & Strategy, Mizuho Bank, tells us where international markets are heading.

7:15 AM

Morning Brief

We recap global and local headlines from today's papers and portals.

7:30 AM

Morning Brief

Denise Wong, Bloomberg Intelligence gives us an outlook of China's infrastructure sector.

7:45 AM

Morning Brief

Adrian Pereira, Executive Director of the North-South Initiative on foreign workers in the country

8:00 AM

The Breakfast Grille

Human Rights Lawyer Siti Kassim and Tengku Mohamed Fauzi Hamid of SUHAKAM discuss critical issues facing Orang Asli communities.

8:30 AM

Morning Brief

Dr Hasdy Haron of the National Transplant Resource Centre weighs in on Malaysia’s urgent organ donor shortage and potential reforms to save more lives.

8:45 AM

Morning Brief

(REPEAT) We dive into the local and international news that matters to you.

9:00 AM

Opening Bell

(REPEAT) Vishnu Varathan, Head of Economics & Strategy, Mizuho Bank, tells us where international markets are heading.

9:15 AM

Opening Bell

(REPEAT) Denise Wong, Bloomberg Intelligence gives us an outlook of China's infrastructure sector.

9:35 AM

Ringgit & Sense

Fazrul Farouk, licensed financial planner, I-Max Financial talks about the proposed monthly withdrawals from EPF for retirees,

10:05 AM

Open For Business

LIGNO Biotech's co-founders on how they turned a PhD project on Tiger Milk Mushroom into a profitable and patented RM13M business with global ambitions.

11:00 AM

Tech Talk

12:00 PM

Enterprise Explores

1:00 PM

The Breakfast Grille Repeat

Siti Kassim, Human Rights Lawyer & Tengku Mohamed Fauzi Hamid, Vice Chairman, The Human Rights Commission of Malaysia (SUHAKAM).

2:05 PM

Discovery Hour

3:05 PM

Beyond the Ballot Box

How Gendered Disinformation Is a Threat to Women’s Political Participation

4:05 PM

Health & Living

The recently published National Health and Morbidity Survey 2024 focussing on nutrition revealed just how bad Malaysians’ diets are. Now that’s probably not a surprise to most of us but the question remains: what can we do about it? Here to help us break down how we can easily improve our diets and make sure we get all the nutrients we need is dietitian Prof Dr Winnie Chee.

5:00 PM

Top 5 at 5

6:00 PM

Talkback Thursday

8:00 PM

BBC World Service

This episode of Crowd Science explores all things light - from its properties to its potential.